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SSR Pulse Intelligence

All of your performance metrics integrated, unified, and enriched so you can see and react in real-time

Marketing, Creative, & Brand Intelligence

Sift through changes in culture and behaviour to better understand what people feel, think, do, and need. SSR empowers clients to transform their brands, communications, and businesses for a fast-moving & changing future.

Brand-relevant, audience-specific insights at the tip of your fingertips

Through the use of SSR’s Pulse Intelligence platform, you’re able to access external and internal sources of insight into the performance of your brand, its market efforts, and its impact on consumers. With Pulse Intelligence, easily integrate and access performance across:

SSR Exclusive
Intelligence Metrics

Access metrics only available to SSR clients, such as the 2022 Empathy Index

Qualitative &
Quantitative Studies

Examine the results of your quantitative and qualitative research studies conducted with SSR and with SSR’s Buzz Community

Leading Marketing &
Measurement Platforms

Easily integrate and access all of your performance metrics in real-time in through one centralized platform. Integrations with leading platforms include Google Analytics, Hubspot, Stripe, etc.

Social Media

Real-time intelligence into the performance of your social channels, including Facebook, Instagram, Twitter, TikTok, and YouTube

SSR’s Empathy Index

Do you know your brand’s empathic alignment with its core audience?

Through this diagnostic index, you’re able to see the empathic dimensions that resonate most - and least - with your target audiences so that you may craft new communications, connect more deeply with audiences, and uncover opportunities for improvement.

Through SSR’s Pulse Platform, you’re able to drill into your own bespoke Empathy Index, and examine the precise attributes, thoughts, and behaviours of people engaging with your brand. SSR’s team of researchers are also able to guide you through your index, supporting you on your brand’s journey to greater empathic alignment.

Bespoke research and intelligence

SSR’s team also provides custom services, including:


Brand Audits
Digital Insight
Focus Groups
In-depth Interviews (IDI’s)
Remote Ethnography
Cultural Intelligence


Marketing Performance
Cross-Channel Reporting
A/B Testing
Empathy Scoring
Hypothesis Testing & Data Analysis

Buzz Survey

Survey Strategy
Survey Design
Survey Implementation
Reporting and Insights

Proprietary SSR Products

Buzz Community
Empathy Index

Key Features of Pulse Intelligence


Exclusive Metrics
and Insight

Easily Accessible


Easy Exporting
of Data

Customized Reports



Interested in learning more?